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Privacy Policy

Gadhouse values the privacy and personal data protection of our website users, customers, event participants, and individuals who contact us through our communication channels. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data.

By using our website, booking an event, registering for an activity, or contacting Gadhouse through any of our channels, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Data We Collect

Gadhouse may collect your personal data only as necessary for providing services, operating events, and communicating with you. The types of personal data we may collect include:

  1. Identification information, such as your first name, last name, or nickname
  2. Contact information, such as phone number, email address, LINE account, or other contact channels
  3. Booking information, such as event name, date, time, number of participants, session, booking status, and event participation history
  4. Payment-related information, such as proof of payment, payment status, or refund-related information. Gadhouse does not store credit card details or sensitive financial information beyond what is necessary
  5. Website usage information, such as IP address, device type, browser type, visited pages, and cookie data, as necessary for website improvement and user experience
  6. Communication information, such as messages sent through contact forms, LINE OA, Facebook, or other Gadhouse communication channels

2. Purposes of Collection, Use, and Processing

Gadhouse may use your personal data for the following purposes:

  1. To process bookings, confirm participation rights, and manage event participation
  2. To inform participants of event details, session changes, time changes, venue updates, or related information
  3. To coordinate with participants before, during, and after events
  4. To process payments, issue booking confirmations, or manage refunds, if applicable
  5. To provide services, answer inquiries, offer assistance, or handle complaints
  6. To improve our website, booking system, services, and participant experience
  7. To send news, event updates, promotional information, or relevant offers, only where you have given consent or where permitted by law
  8. To comply with applicable laws, regulations, government orders, or legal requirements

3. Disclosure of Personal Data

Gadhouse will not sell, exchange, or disclose your personal data to third parties without reasonable grounds, except in the following cases:

  1. Disclosure to team members, event organizers, or relevant partners only as necessary for event operations
  2. Disclosure to service providers, such as booking systems, payment systems, email systems, website analytics systems, or related technical service providers
  3. Disclosure when required to comply with laws, court orders, government orders, or legal processes
  4. Disclosure to prevent damage, fraud, rights violations, or to maintain the security of users and Gadhouse systems

Where personal data is disclosed to external service providers, Gadhouse will take appropriate steps to ensure that such service providers use the data only as necessary and in accordance with the stated purposes.

4. Data Storage and Retention Period

Gadhouse will retain your personal data only for as long as necessary for the purposes of collection, use, or disclosure, or for the period required by applicable law.

When personal data is no longer necessary or the appropriate retention period has expired, Gadhouse will delete, destroy, or anonymize the data using appropriate methods.

5. Cookies and Related Technologies

The Gadhouse website may use cookies or similar technologies to help the website function effectively, remember certain settings, analyze website usage, and improve the user experience.

Users may configure their browser settings to refuse or delete cookies. However, disabling certain types of cookies may affect the functionality of some parts of the website.

6. Data Security

Gadhouse will apply appropriate measures to protect personal data from unauthorized access, use, alteration, disclosure, or destruction.

However, transmitting data over the internet or through online channels may involve certain risks. Users should exercise caution when sending personal data online and avoid sending unnecessary or highly sensitive information through unsecured channels.

7. Rights of Data Subjects

Under applicable personal data protection laws, you may have rights regarding your personal data, such as the right to access your data, request correction, request deletion or destruction, request restriction of use, object to data processing, withdraw consent, or request a copy of your personal data, subject to the criteria and conditions prescribed by law.

If you wish to exercise your rights regarding your personal data, you may contact Gadhouse through the channels specified in this Privacy Policy. Gadhouse may request additional information to verify your identity before processing your request.

8. Withdrawal of Consent

Where Gadhouse processes your personal data based on your consent, you may withdraw your consent at any time through the channels designated by Gadhouse.

Withdrawal of consent will not affect the collection, use, or disclosure of personal data that was lawfully carried out before the withdrawal. It may also affect Gadhouse’s ability to provide certain services to you.

9. Personal Data of Minors

If a user is a minor or a person who requires legal guardian consent under applicable law, providing personal data or participating in certain activities may require prior consent from a parent or legal guardian.

Gadhouse reserves the right to request additional documents or information to verify guardian consent, if necessary, depending on the nature of the activity or legal requirements.

10. Links to External Websites or Platforms

Gadhouse’s website or communication channels may contain links to external websites, platforms, or third-party services, such as LINE, Facebook, payment systems, or other platforms.

Once you leave Gadhouse’s website or channels, the collection, use, or processing of your data will be subject to the privacy policy of the relevant third-party service provider. Gadhouse cannot control or be responsible for the operations of such external websites or platforms.

11. Changes to This Privacy Policy

Gadhouse may update or amend this Privacy Policy from time to time to reflect changes in our services, website, activities, or legal requirements.

In the event of significant changes, Gadhouse may notify users through the website or other appropriate communication channels. Continued use of Gadhouse’s website or services after such changes means that you acknowledge the updated Privacy Policy.

12. Contact Information

If you have any questions, suggestions, complaints, or wish to exercise your rights regarding personal data, you may contact Gadhouse through the following channels: